Important Notice on Shipping & Local Regulations

Last Updated: September 7, 2026

Important Notice on Shipping and Local Regulations

This notice is provided by DefendGear.

1. Check Local Laws Before Ordering

Customers are responsible for confirming before purchase that an item may lawfully be imported, possessed and used in their country, state or region. DefendGear does not provide legal advice.

2. Customs Inspections and Restricted Items

International shipments may be inspected by customs or other authorities. Restricted items can include products with particular blade features, defensive equipment or goods requiring licences or permits. We may cancel an order if we believe shipment would be unlawful or unsafe.

3. Customs Seizure and Returned Parcels

If a parcel is seized, confiscated, destroyed or abandoned because the customer ordered an item prohibited in the destination, failed to pay applicable duties, or failed to provide required documents, a refund may be refused to the extent permitted by applicable law. If a parcel is returned to the sender in resalable condition, any refund will be assessed under our Refund Policy.

4. Fulfilment Origin

Orders may be dispatched by third-party logistics providers from different locations according to stock and destination. The dispatch country does not change the identity of the legal seller and does not remove the customer's obligation to comply with local law.

5. Mandatory Consumer Rights

Nothing in this notice excludes rights or remedies that cannot lawfully be excluded.

6. Business Contact

Trading name: DefendGear
Registered office: Suite 7935, 61 Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom
Email: info@defendgearshop.com

Support requests are handled on business days and we aim to respond within two business days.